FeatureSprout
Incentivise customer feedback & feature requests.
The complete customer feedback software for product teams. Collect user feedback with embeddable widgets, manage feature requests with voting, automatically detect website bugs, and reward customer participation. Transform customer insights into product success.
The Complete Customer Feedback Platform for Product Teams
FeatureSprout is a comprehensive customer feedback software that combines feature request management, automatic bug detection, and customer engagement tools. Perfect for SaaS companies, product teams, and growing businesses who want to turn customer insights into product success. Take your continuous discovery techniques to the next level!
Customer Feedback Collection
Embeddable feedback widgets, public idea boards, and multi-channel collection methods to gather customer insights.
Feature Request Management
Organize, prioritize, and track feature requests with voting, status workflows, and team collaboration tools.
Automatic Bug Detection
Monitor websites for JavaScript errors, network failures, and performance issues with automated reporting.
Complete Customer Feedback Management Platform
Everything you need for customer feedback collection, feature request management, and product analytics in one powerful platform.
Capture Ideas
Collect feedback and feature requests in one place from customers, team members, and stakeholders.
Prioritize Features
Use customer votes, feedback, and business impact to identify what features matter most.
Visualize Progress
Track development status across kanban boards, timelines, and interactive canvas views.
Reward Engagement
Gamify the feedback process with points and rewards to incentivize customer participation.
Multimedia Recording
Allow customers to record videos, screenshots, and voice notes to better explain their needs.
Status Updates
Keep customers informed about the status of their requests with automated notifications.
Automatic Bug Detection NEW
Embed our monitoring widget to automatically detect JavaScript errors, broken links, and network issues on your website.
Real-time Issue Monitoring NEW
Convert detected issues into actionable ideas automatically, with configurable severity levels and instant notifications.
Embeddable Feedback Widget
Add a customizable feedback widget to any website with one line of code. Collect ideas with video recordings and point rewards.
Simple Integration NEW
Add comprehensive monitoring with just one line of JavaScript. No complex setup or external dependencies required.
Automatic Bug Detection & Monitoring
Go beyond feedback collection. Our intelligent monitoring system automatically detects issues on your website and converts them into actionable development tasks.
What We Monitor
JavaScript Errors
Catch runtime errors, undefined variables, and syntax issues
Broken Links
Detect 404 errors and failed resource loading
Network Failures
Monitor API calls and network connectivity issues
Console Errors
Track console warnings and error messages
Simple Integration
Collect Feedback Anywhere
Add our customizable feedback widget to any website or application. Your customers can submit ideas with video recordings, earn points, and help you build better products.
Embed Code Example
Widget Features
Video Recordings
Customers can record their screen and voice to explain issues clearly
Point Rewards
Incentivize feedback with automatic point rewards and leaderboards
Custom Branding
Match your brand colors, position, and messaging
Smart Categorization
Automatically organize feedback into relevant categories and boards
Trusted by Product Teams
See what our customers are saying about FeatureSprout.
Thomas Newman
Product Manager
"FeatureSprout transformed how we collect and prioritize feedback. Our development cycles are more efficient, and customers feel heard."
Sarah Johnson
CTO
"The customer engagement we've seen since implementing FeatureSprout has been incredible. Our roadmap is now truly customer-driven."
Michael Rodriguez
Product Lead
"The visualization tools and point system have made it easy to align our team around what features to build next. Highly recommend."
Frequently Asked Questions
Common questions about customer feedback platforms and feature request management software.
What is customer feedback software?
Customer feedback software is a platform that helps businesses collect, organize, and analyze feedback from their customers. FeatureSprout combines customer feedback collection with feature request management, automatic bug detection, and customer engagement tools to help product teams make data-driven decisions.
How does feature request management work?
Feature request management involves collecting, organizing, and prioritizing customer requests for new features or improvements. FeatureSprout provides voting systems, status workflows, kanban boards, and analytics to help teams prioritize which features to build based on customer demand and business impact.
What are embeddable feedback widgets?
Embeddable feedback widgets are small pieces of code you can add to any website to collect customer feedback directly on your pages. FeatureSprout's widgets support video recording, automatic categorization, and point rewards to encourage participation from your users.
How does automatic bug detection work?
FeatureSprout's automatic bug detection monitors your website for JavaScript errors, network failures, console errors, and resource loading issues. When issues are detected, they're automatically converted into actionable items in your feedback dashboard for your team to review and address.
Is FeatureSprout suitable for SaaS companies?
Yes, FeatureSprout is designed specifically for SaaS companies and product teams. Our platform helps you collect user feedback, manage feature requests, engage customers with rewards, and make data-driven product decisions. Many growing SaaS businesses use FeatureSprout to build better products faster.
How much does customer feedback software cost?
FeatureSprout offers transparent pricing with a free plan for small teams and affordable paid plans for growing businesses. Our pricing is based on points usage for customer rewards, not per-user fees, making it cost-effective for teams of any size.